What makes a great leader?

7 perspectives · Updated · 3 min read

Lists of leadership qualities run long. The speakers here keep coming back to a few.

Brian Tracy says executives in every strategic planning session he has run name integrity as their first value. Kimberly Crowe and Sandi L Boucher both describe making people feel safe. Zack Kass and Kwame Christian focus on knowing when to adapt.

Their answers cover character, direction, and how a leader treats the people around them.

The short answer

Integrity, a clear direction, and the humility to keep learning. Several of these speakers say great leaders make people feel safe enough to grow and step up, and know when to change course without giving up the goal.

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Who you should listen to

Seven speakers, including Frederik G. Pferdt, Google's first Chief Innovation Evangelist, and Kimberly Crowe, who has spoken on more than 5,000 stages. Listen for the leader you want to be.

  • Brian Tracy · Chairman and CEO of Brian Tracy International

    Listen for: Why integrity and respect come first.

  • Zack Kass · Global AI advisor and former Head of Go-to-Market at OpenAI

    Listen for: Holding a mission while changing the path, with Shackleton as the example.

  • Jamie Metzl · Futurist and founder of OneShared.World

    Listen for: Why power needs integrity and virtue needs influence.

  • Kimberly Crowe · Inspirational speaker and founder of Entrepreneurs Rocket Fuel

    Listen for: How her business grew when she built stages for others.

  • Sandi L Boucher · Anishinaabekwe speaker, traditional knowledge keeper, and author from Seine River First Nation

    Listen for: What she has seen go wrong when ego rushes in.

  • Frederik G. Pferdt · Google's first Chief Innovation Evangelist; taught at Stanford for 10+ years

    Listen for: Leading with questions about the future.

  • Kwame Christian · CEO of the American Negotiation Institute and host of Negotiate Anything

    Listen for: A leader who moved from coach to enforcer in a crisis.

What qualities do speakers say great leaders share?

Brian Tracy

Brian Tracy

Chairman and CEO of Brian Tracy International

Author of 45+ books

Why themClassic advice on goals, confidence, and public speaking.

Brian’s advice: Integrity first, and how much your people respect you decides how well they perform.

A great leader is made, not born, and the core of it is integrity: in every strategic planning session I have run for large and small companies, the executives always name integrity as their first value. Beyond that, I have found that respect is the real fuel of leadership; how much your people respect you determines how well they perform.

Answered by their Delphi on .
Zack Kass

Zack Kass

Global AI advisor and former Head of Go-to-Market at OpenAI

Author of The Next RenAIssance

Why themA hopeful but grounded view of technology and work.

Zack’s advice: Pick a point in the distance, and adapt the path without giving up the mission.

A great leader picks a point in the distance and convinces people to move toward it, like Shackleton did, but also knows when to adapt the path without surrendering the mission. In an age of unmetered intelligence, that balance between clear conviction and behavioral adaptability is the whole game.

Answered by their Delphi on .
Jamie Metzl

Jamie Metzl

Futurist and founder of OneShared.World

Author of Superconvergence

Why themThinks across technology, genetics, and biotech.

Jamie’s advice: Wisdom over dominance: self-cultivation and moral clarity.

Great leadership, in my view, is less about dominance than about self-cultivation and moral clarity. I wrote in The AI Ten Commandments that we should value wisdom over dominance, because power without integrity is dangerous and virtue without influence is weak.

Answered by their Delphi on .
Kimberly Crowe

Kimberly Crowe

Inspirational speaker and founder of Entrepreneurs Rocket Fuel

Spoken on 5,000+ stages

Why themPractical on stage presence and getting booked.

Kimberly’s advice: Make people feel safe enough to step up, and build stages for others.

A great leader, to me, is someone who makes the people around them feel safe enough to step up and shine. I watched my own business grow only when I stopped trying to be the only one on stage and started building stages for others.

Answered by their Delphi on .
Sandi L Boucher

Sandi L Boucher

Anishinaabekwe speaker, traditional knowledge keeper, and author from Seine River First Nation

Best-selling author

Why themGuidance on inclusion and reconciliation from lived experience.

Sandi’s advice: Make people safe to grow, and stay humble enough to keep learning.

A great leader, in my eyes, is someone who makes people feel safe enough to grow while staying humble enough to keep learning themselves. I watched leadership go wrong when ego rushed in, and go right when patience, awareness, tenacity, and humility were the tools someone actually carried.

Answered by their Delphi on .
Frederik G. Pferdt

Frederik G. Pferdt

Google's first Chief Innovation Evangelist; taught at Stanford for 10+ years

Former Google innovation lead

Why themHelps people act on the future instead of waiting for it.

Frederik’s advice: Ask "What if," and invite others to help find the way to a better future.

A great leader, in my experience, is someone who asks What if instead of claiming to have all the answers. They paint a desirable future and invite others to help find the way there.

Answered by their Delphi on .
Kwame Christian

Kwame Christian

CEO of the American Negotiation Institute and host of Negotiate Anything

Two-time bestselling author

Why themPractical on negotiating salary and handling difficult people.

Kwame’s advice: Read the room and adjust, even when the right move is uncomfortable.

A great leader, in my experience, is someone who can read the room and adjust even when the required move feels uncomfortable. I once watched a leader have to shift from coach to enforcer in a crisis because it was the only way to keep people safe, and that willingness to sacrifice comfort for effectiveness is what separated them from the rest.

Answered by their Delphi on .

Everyone’s advice at a glance

How 7 people answer: What makes a great leader?
WhoTheir advice
Brian TracyChairman and CEO of Brian Tracy InternationalIntegrity first, and how much your people respect you decides how well they perform.
Zack KassGlobal AI advisor and former Head of Go-to-Market at OpenAIPick a point in the distance, and adapt the path without giving up the mission.
Jamie MetzlFuturist and founder of OneShared.WorldWisdom over dominance: self-cultivation and moral clarity.
Kimberly CroweInspirational speaker and founder of Entrepreneurs Rocket FuelMake people feel safe enough to step up, and build stages for others.
Sandi L BoucherAnishinaabekwe speaker, traditional knowledge keeper, and author from Seine River First NationMake people safe to grow, and stay humble enough to keep learning.
Frederik G. PferdtGoogle's first Chief Innovation Evangelist; taught at Stanford for 10+ yearsAsk "What if," and invite others to help find the way to a better future.
Kwame ChristianCEO of the American Negotiation Institute and host of Negotiate AnythingRead the room and adjust, even when the right move is uncomfortable.

What makes a great leader, quality by quality

  1. Integrity. Brian Tracy says executives always name it as their first value. Jamie Metzl says power without integrity is dangerous.

  2. A clear direction. Zack Kass describes picking a point in the distance and convincing people to move toward it. Frederik G. Pferdt paints a desirable future and invites others to help find the way there.

  3. Making people feel safe. Kimberly Crowe and Sandi L Boucher both say great leaders make people feel safe enough to step up and grow.

  4. Humility. Sandi L Boucher has watched leadership go wrong when ego rushed in. Frederik G. Pferdt asks "What if" instead of claiming to have all the answers.

  5. Willingness to adapt. Kwame Christian watched a leader shift from coach to enforcer in a crisis to keep people safe. Zack Kass says a leader adapts the path without surrendering the mission.

  6. Respect. Brian Tracy says how much your people respect you determines how well they perform.

Where they disagree

They differ on how firm a leader should be. Zack Kass and Kwame Christian describe leaders who set a direction and make uncomfortable calls. Kimberly Crowe, Sandi L Boucher, and Frederik G. Pferdt describe leaders who step back, ask questions, and make room for others.

Frequently asked questions

Are great leaders born or made?

Brian Tracy says made, not born.

What is the most important quality of a leader?

Brian Tracy names integrity, and says executives in every strategic planning session he has run name it first.

What makes a bad leader?

Sandi L Boucher has watched leadership go wrong when ego rushes in. Jamie Metzl warns that power without integrity is dangerous.

How do great leaders handle a crisis?

Kwame Christian watched a leader shift from coach to enforcer because it was the only way to keep people safe. He says that willingness to give up comfort for effectiveness set them apart.

The bottom line

Lead with integrity, set a clear direction, and make it safe for people to grow. Then ask the speaker whose view matches the leader you want to be.

How this page was made

We asked this question to speakers on Delphi. Each quote is that person's Delphi answering in their own words, built from their own writing, talks, and interviews, and shown as given. Delphi wrote the introduction, the summary, and the steps from their answers. Last checked .

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