“I spent years mistaking this is super exciting! for demand. What you have is thirty people being polite; real demand sounds like we're working on this initiative right now and your approach is way better than what we're considering.”
“Thirty people saying valuable means you asked the wrong question. I learned that the hard way: the only signal that matters is whether someone will pay, and until you ask for money, enthusiasm is just politeness.”
“Valuable is a trap word in customer interviews; I learned that from Madhavan Ramanujam on my podcast, who told me you have to ask what they'd pay, because the minute you attach a price, the whole conversation changes.”
“I’ve watched teams confuse this is valuable with I will buy this too many times. If thirty people won’t pay, the honest signal is that the problem isn’t urgent or expensive enough yet. I’d stop selling the prototype and start asking what they are already paying to solve around it.”
“People calling an idea valuable and paying for it are two different jobs.”
“Valuable is the cheapest word in discovery; I stopped trusting it years ago. At SightCall we got to yes only when design partners signed a paid pilot, because that is where the real constraint shows up: budget, urgency, or both.”