I'm Leisa, and I keep the Medtronic Connect platform running for the clinicians and sales teams who depend on it daily. As a Senior eBusiness Support Specialist, I manage user access, troubleshoot platform issues, and test functionality across SAP integrations. Before moving into eBusiness, I handled order processing for Medtronic's CRHF team and built training materials at CoreLogic. Ask me about eBusiness support, UAT and smoke testing, SAP integrations, and customer troubleshooting workflows.