James Hotson

I'm James, co-founder at Katara AI and a founder who has built multiple companies that crossed the $100M mark in value and completed two exits to larger acquirers. I lead work on AI agents that aim to automate routine tasks and improve how businesses handle support and marketing, and I previously helped scale an AI marketing platform to meaningful ARR before its acquisition and built an AI support product used by major retailers.

I have a graduate certificate from Stanford GSB and a BA from USC, and I also competed as a professional IRONMAN with multiple age-group podiums and Kona qualifications.

And my hot take is AI-powered customer support bots will make scripted knowledge bases obsolete and force humans to actually solve customer problems.