Aparna Sharon Isa Dass⁠

I lead customer marketing and advocacy at Cvent, where I built programs that drove a 203% increase in referrals across North America, Europe, and APAC. I also host The Loyal-Tea Talks, a podcast digging into what actually drives customer loyalty beyond the polished case studies. Before Cvent, I shaped content and sales enablement at Birdeye and ran lifecycle marketing at a Chicago-based ed-tech nonprofit. Named a Top 100 CMA Influencer in 2025 and a 3x BAMMIES winner. Ask me about customer advocacy programs, referral and reference marketing, turning customers into brand champions, and building a podcast from scratch.