LEADx New Emotional Intelligence Workbook - Digital with Disclaimer - v3.20250801
The workbook, authored by Dr. Travis Bradberry and published by LEADx, is a comprehensive, interactive training guide designed to develop emotional intelligence (EQ) for professional success. It begins with a preface that positions EQ as the single most important predictor of workplace performance, especially in an AI‑driven future. The core of the material introduces a four‑skill EQ model—Self‑Awareness, Self‑Management, Social Awareness, and Relationship Management—explaining each skill’s definition, neuroscience underpinnings (low‑road vs high‑road pathways), and its impact on career outcomes. Throughout the workbook, participants complete a self‑assessment (the New Emotional Intelligence Test), reflect on an “Ideal Future Self,” and record scores for each EQ skill. The guide provides extensive, practice‑oriented exercises: - scenario‑based self‑awareness prompts, - stress‑level optimization, - a feelings‑wheel for precise emotion labeling, - “multiverse” thought experiments that explore alternative responses, - a structured conflict‑resolution framework called SAM (State‑Ask‑Mutually agree), - relationship‑scorecards that map the health of work relationships, and - habit‑formation planning using the Duhigg cue‑routine‑reward loop. A catalog of 60 concrete strategies is organized by the four EQ skills, offering actionable tactics such as mindfulness, body‑language reading, boundary‑setting, gratitude practices, and cognitive‑bias mitigation. The workbook also emphasizes the role of “care” in building trust, coaching, and inclusive leadership. The final sections summarize the business case for committing to EQ, list scholarly and popular references, provide a brief author biography, and offer contact information for further learning or corporate workshops. Overall, the workbook blends theory, neuroscience, self‑reflection, and group activities to translate EQ concepts into daily habits that improve performance, relationships, and leadership effectiveness.
Topics
EQ as the Core Driver of Career Success
The preface argues that emotional intelligence outweighs IQ, degrees, and hours worked in predicting workplace performance, especially in an AI‑rich future.
Four‑Skill EQ Model and Neuroscience Foundations
Introduces the four core EQ skills (Self‑Awareness, Self‑Management, Social Awareness, Relationship Management) and explains the low‑road (thalamus‑amygdala) vs high‑road (thalamus‑frontal cortex) neural pathways that underlie emotional reactions.
Self‑Awareness Theory, Tools, and Practices
Defines self‑awareness, provides scenario prompts, a feelings‑wheel, and 18 specific self‑awareness strategies (e.g., stress‑level optimization, labeling emotions, growth mindset).
Self‑Management Techniques and the SAM Conflict Model
Covers self‑management concepts, the “pause” principle, and the SAM (State‑Ask‑Mutually agree) three‑step process for preparing, discussing, and following up on conflict.
Social Awareness Skills and Body‑Language Literacy
Explains how to read non‑verbal cues, practice active listening, and avoid communication pitfalls; includes 13 social‑awareness strategies such as detecting toxicity and spotting deception.
Relationship Management Strategies and Care Framework
Details how caring behavior builds trust, coaching effectiveness, and inclusivity; provides relationship‑scorecard templates, care‑based principles, and 14 relationship‑management tactics.