A Dutch-language PDF containing a customer report that Guud Mood & Mind Trio Pouches sometimes contain two fewer supplement capsules than expected in 2 of 3 pouches. The document includes a sample support reply apologizing, asking for the pouch lot number, promising lab investigation, and offering a discount (example: €10 credited for next order scheduled 19 January). Final internal instruction: always request the lot number, state lab review, and offer either a discount on next order or a €5 refund for non-subscribers.
Questions this document answers
December 26, 2025.
10 EUR discount on the next order.
5 EUR refund.
The lot number (stated to be on the pouch).
19 January.