1 page Guarantee Sample
The document is a customer‑facing guarantee statement from Stromsoe Insurance Agency outlining a series of service promises. It begins with a Money Back Guarantee that offers a full refund of unused premium if the client cancels within 30 days of the policy’s effective date, provided no claim has been made and no misrepresentation occurred. It then describes a Continuing Guarantee, allowing cancellation after the first 30 days with a refund of the unused premium as of the cancellation date. The No Pressure – No Hassle Promise emphasizes education, transparent coverage explanations, and a pledge never to use hard‑selling tactics or pressure the client, even offering to point out better deals elsewhere. The Total Client Satisfaction Guarantee invites clients to call a direct line (877‑994‑6787) to speak with Mike Stromsoe for any questions, and it is signed by a list of agency representatives, affirming the guarantees. Finally, the document references the National Society of Agents for Consumer Education (NSACE) as an affiliation. The overall tone is reassuring, customer‑centric, and legally explicit, with a supportive and confident sentiment toward the agency’s service commitments.
Topics
Money Back Guarantee – 30‑Day Full Refund Policy
Offers a complete refund of the unused premium if the client cancels within 30 days of the policy’s effective date, contingent on no claims or misrepresentations.
Continuing Guarantee – Post‑30‑Day Cancellation Refund
Allows cancellation after the initial 30‑day period with a refund of the unused premium as of the receipt date of the cancellation letter.
No Pressure – No Hassle Promise
Commits to educating the client, avoiding hard‑sell tactics, and providing transparent information, even offering to point out better external deals.
Total Client Satisfaction Guarantee & Direct Contact
Provides a dedicated phone line (877‑994‑6787) for client questions, with the guarantee signed by agency leadership to underscore accountability.
Signatory Endorsement and Agency Representation
Lists the names of agency representatives who affix their signatures to validate the guarantees, demonstrating internal commitment.
Affiliation with NSACE (National Society of Agents for Consumer Education)
References the agency’s connection to a consumer‑education professional organization, adding credibility.