Kim ZollerKim ZollerFounder & CEO, ID360 - Everything Leadership Development

Copy of Kim's Draft - Collaborative Conversations Curriculum T3 - train the trainer (1)

PDF · 4 Aug 2026

This PDF is a comprehensive train‑the‑trainer facilitator guide for the Collaborative Conversations™ curriculum, designed for Avanti (Avanci) leaders and teams. It outlines a six‑month program that blends neuroscience, bias awareness, DISC style dynamics, and emotional intelligence into a 5‑step communication process. The guide provides detailed session scripts, timing, activities, and tools for each of the five curriculum modules (Outcome Focused, Check & Align Your Story, Prepare for Success, Have the Conversation, Collaboration in Action) across months 1‑4, plus Mastermind labs for months 6‑7. It includes the Conversation Mapping Framework (Goal, Stakeholders, Critical Points, WIIFM, Risks, Anticipated Questions, Next Action), the Conversation Navigator (matching conversation types to models such as ON2, LEAPS, Strategic Map), and a suite of facilitation assets (visuals, prompts, partner practice, debriefs). The guide also defines the structure and agenda for Accountability Pods (roles, 60‑minute agenda, ground rules) and Mastermind sessions (hot‑seat coaching format). Real‑world case studies from Dallas and Dublin learning labs are embedded for role‑play integration. Measurement components are detailed, including monthly self‑assessment surveys, stakeholder pulse checks, and automation workflows. The document supplies scripts, facilitator notes, and optional resources (cultural maps, bias stages, DISC under stress cards) to ensure psychological safety and consistent application of the curriculum.

Topics

Program Overview & 5‑Step Collaborative Conversations™ Process

A high‑level summary of the six‑month train‑the‑trainer program, outlining the five core steps—Outcome Focused, Check & Align Your Story, Prepare for Success, Have the Conversation, Collaboration in Action—plus the separate executive‑track curriculum and overall timeline.

Conversation Design Tools: Mapping Framework & Navigator

Two complementary facilitation assets. The Conversation Mapping Framework is a seven‑element visual tool (Goal, Stakeholders & DISC styles, Critical Points, WIIFM, Risks, Anticipated Questions, Next Action) that prepares participants for any dialogue. The Conversation Navigator is a decision matrix that matches conversation types—Feedback, Emotional/Triggered, Strategic Influence—to the appropriate model (ON2, LEAPS, Full Map + Stakeholder Strategy).

Facilitation Structures: Accountability Pods & Mastermind Sessions

Guidelines for peer‑led learning formats. Accountability Pods are 60‑minute, role‑rotating groups (Leader, Timekeeper, Note‑taker) with a fixed agenda, ground‑rules, and reflection prompts to build psychological safety. Mastermind Sessions are 60‑minute hot‑seat coaching labs where 2‑3 participants receive real‑time feedback on a current conversation using the 5‑step model, peer questioning, and commitment planning.

Real‑World Case Studies Integration

Composite scenarios drawn from Dallas and Dublin learning labs (e.g., promotion bias, cross‑cultural email tone, avoidance loops) embedded throughout the curriculum for role‑play, skill application, and debrief discussions.

Measurement & Feedback Process

A systematic evaluation system that includes monthly self‑assessment surveys, optional stakeholder pulse checks, and automated workflow steps to capture skill‑application frequency, aha moments, behavior changes, and peer recognition.

Neuroscience Foundations: Unconscious Bias, Brain Science, and DISC Dynamics

Educational content explaining the neuro‑cognitive mechanisms behind bias (filtering, pattern recognition, emotional tagging, cognitive dissonance) and the five stages of bias awareness, plus activities for identifying primary DISC styles, understanding under‑stress profile shifts, and applying style‑aware language in conversations.

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