barre3 eagle livestream zoom policy and procedure 3.6.2025
This document outlines the operational policy and procedures for barre3’s virtual livestream classes conducted via Zoom. It specifies that all clients must register through the MarianaTek system and will receive an automated email containing a permanent Zoom link (Meeting ID 899 1475 8419). New clients are required to attend their first class in person. The policy details a step‑by‑step protocol for handling cases where a client does not receive the Zoom link, including verification of registration, email address, manual link delivery, and spam folder checks. Responsibilities are divided between the Studio Concierge Team (SCT) and instructors. The SCT’s pre‑class duties include recording attendee names on a Huddle sheet, assisting with technical setup, and admitting participants from the Zoom waiting room after confirming names against the MarianaTek roster. During class, the SCT monitors texts and phones for technical issues and ensures roster compliance. Instructors must arrive at least 15 minutes early, coordinate with the SCT, welcome participants verbally, manage camera angles, provide clear verbal cues, and offer modifications; they may check form when a client’s camera is on but it is not mandatory. Client expectations are defined: log in 5‑10 minutes early, use full legal name, keep camera on when possible, stay muted unless prompted, set up a safe space, and disclose injuries via private chat. A technical troubleshooting guide for clients lists steps such as refreshing the browser, checking internet connectivity, contacting the studio by phone, and the studio’s make‑up class and recorded‑class policies. Privacy guidelines state that classes are not recorded for public use, participants should join from a private location, and the permanent Zoom link must never be shared publicly. Additional notes reinforce that only registered clients may join, instructors may pop in to take a class, and unknown individuals in the waiting room must not be admitted.
Topics
Mandatory Registration & Permanent Zoom Link Distribution
Clients must register for virtual classes through MarianaTek, receive an automated email with the permanent Zoom link (Meeting ID 899 1475 8419), and new clients must attend their first class in person.
Protocol for Clients Not Receiving the Zoom Link
Step‑by‑step actions: verify MarianaTek registration, confirm email address, manually send the permanent link, and advise checking spam/junk folders.
Studio Concierge Team (SCT) Pre‑Class Duties
Record livestream attendee names on the Huddle sheet, assist the instructor with sound, password, or client issues, and admit clients once the instructor has started the class.
Admitting Participants from the Zoom Waiting Room
Use Zoom’s Participants panel to admit individuals, verify each name against the MarianaTek roster, text unknown clients for verification, and promptly admit late arrivals.
During‑Class Monitoring by SCT
Monitor texts and phone calls for technical problems, assist clients with issues, and continuously check roster compliance throughout the session.
Instructor Responsibilities for Virtual Classes
Arrive 15 minutes early, coordinate with SCT, welcome participants verbally, manage camera angles for eye contact, give clear verbal cues, offer modifications, and optionally check form when cameras are on.
Client Expectations for Virtual Participation
Log in 5‑10 minutes early, use full legal name, keep camera on when possible, stay muted unless invited, set up a safe movement space, and disclose injuries via private chat before class.
Technical Troubleshooting Guide for Clients
If issues arise: refresh browser or restart Zoom, check internet connection, call the studio at 208‑995‑8600, offer make‑up classes for interruptions, and provide recorded class links via Google Drive.