This PDF is a benchmarking survey report (98 participating companies) by Best Practices, LLC on internal corporate communications. It presents survey objectives, participant industries, and quantitative findings on communication structure (centralization), channel usage and effectiveness (email and intranet dominant), ROI (email highest perceived ROI), frequency of channels, measurement practices (76% measure performance; surveys common), and critical implementation drivers (senior-level buy-in rated most important). The report concludes with change trends, lessons learned and practical recommendations for internal communication programs.
Questions this document answers
98 companies
81%
76%
91%
95%