AGREEMENT VARIOUS FORMS OF COMMUNICATION
This is a PDF document titled "AGREEMENT_VARIOUSFORMSOFCOMMUNICATION.pdf" created in June 2025, containing a patient consent agreement from Ong Institute. The document outlines the terms under which patients agree to communicate with the institute via various channels such as mail, text, email, and phone, including details about HIPAA compliance and communication preferences for medical and non-medical matters.
Questions this document answers
Ong Institute may not monitor text or email messages in real-time; urgent medical communication should be done by phone.
Patients authorize phone communication understanding its potential insecurity to ensure clear, timely interaction for medical concerns and appointment cancellations.
The CRM system facilitates secure, HIPAA-compliant email and text communication for non-medical patient interactions.
Patients must use phone communication for urgent medical and cancellation matters and accept privacy risks when using text or email for non-medical communication.
Privacy risks include forwarding, misaddressing, or interception of messages by unauthorized parties outside Ong Institute's control.