James McGillicuddyJames McGillicuddyFounder

breadcrumbs mistake

PDF · 19 Jun 2025

This is a PDF titled "Breadcrumbs mistake.pdf" created on June 19, 2025. It contains a reflective piece by a founder discussing the challenges of product design and user understanding, emphasizing the importance of focus and simplicity in building a product that solves a single problem effectively. The content includes a metaphor about the curse of knowledge and outlines a clear value proposition for their product related to managing renewals.

Questions this document answers

The curse of knowledge is a cognitive bias where experts assume others understand something as well as they do, which can lead to communication gaps and misunderstandings.

The founder assumed people 'get it' immediately when given breadcrumbs on how the product works, which was a misconception due to the curse of knowledge.

BRM is a product/company focused on helping users manage their renewals effectively through a clear, simple value proposition involving Gmail connection, agreement discovery, renewal calendar building, and early alerts.

BRM's value proposition is to never miss a renewal by connecting Gmail, finding all agreements, building a renewal calendar, and alerting users well in advance.

Focus means saying no to many potential features and concentrating on solving one burning problem very well to achieve product-market fit, as exemplified by Jony Ive's quote about Steve Jobs.

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