Slide deck by Ridley Consulting Group (Beth Ridley) about workplace incivility: definitions, examples, trends (SHRM Q4 2024), costs, and root causes such as stress, loneliness, and transactional relationships. Presents evidence linking belonging to wellbeing and organizational outcomes, practical tips to foster connection, comfort, and contribution, and a call to invest in resilience as a core competency.
Questions this document answers
81+ million acts daily
Civility Score 40.9 out of 100; previous quarters 37.5 (Q1) and 36.3 (Q2)
44%
1 in 4 employees
80%